Manage or cancel Pro
Subscriptions are managed through the Apple App Store account used to purchase. Open your App Store account settings to cancel, renew, or request a refund.
Support
Need a hand with JustAte?
JustAte is for adults aged 18 and over. For app help, billing questions, subscription restores, or privacy requests, email support and include the device, app version, and a short description.
If you email us, Cloudflare Email Routing forwards your message to a Gmail mailbox. By pressing Send in your email app, you choose to share the message and ordinary email metadata with those providers. See the Privacy Policy, and do not send passwords or unnecessary sensitive information.
Common requests
Most launch questions fall into these buckets.
Restore purchases
Use Restore Purchases in the app. If Pro still does not unlock, email support with the store, device, app version, and approximate purchase time.
Access or delete data
Use Settings → Delete account & data inside JustAte. Use Settings → Export meal history to create a CSV copy of meal-entry history. For access to other personal data, email privacy@justatemate.com.
Historical Apple-account help
Sign in with Apple is available on supported iOS devices. Existing Apple-linked account users can sign in, then open Settings → Delete account & data. See Privacy Choices for historical Apple-account and manual Apple ID help.
Fix a meal estimate
Open the meal, adjust portions or items, and save. JustAte learns from confirmed corrections where the app supports food memory.